Central Cape Town Gem, City Centre

- Immediate payment is required.
- This establishment charges a cleaning fee per booking.
- The property shall not be used by more than the number of adults and children listed in your reservation.
- All guests shall abide by the good neighbour policy and shall not engage in illegal activity.
- Quiet hours are from 10 p.m. to 8 a.m.
- Pets are not permitted unless specifically noted in your reservation.
- The responsible renter must be at least 21 years of age (or the specified minimum age required to rent the property, if higher).
- Guests under 21 years of age are welcome, but must be accompanied by a parent or legal guardian.
- No smoking is permitted anywhere on the premises.
- No commercial photography or filming is permitted on the property.
- Tents or other structures may not be erected.
- Renter is liable for any damage to the property and agrees to accept charges to the card on file should damage occur during occupancy.
- This Vacation Rental Agreement is for rental of the vacation rental property specified in a confirmed reservation.
- By booking your rental of the Property, you acknowledge that you have read and understand, and agree to be bound by, all terms, conditions, and policies in this Agreement, including any Unit-Specific Terms (collectively, the Terms).
- Certain jurisdictions, resorts, and specific homes require renters to agree to additional terms and conditions (Unit-Specific Terms).
- Management will inform you during the reservation process of any Unit-Specific Terms that apply to rental of the Property.
- If any provision of the Unit-Specific Terms differs from the Terms in this Agreement, the provision of the Unit-Specific Terms will control.
- The Unit-Specific Terms may require a higher minimum age. You hereby confirm that you are at least (1) 21 years of age or (2) the age specified in any Unit-Specific Terms, whichever is higher. You agree to provide management with proof of age upon request. A parent or legal guardian must accompany all guests under 21 years of age for the entire duration of the rental.
- As the responsible renter, you agree to be an occupant of the Property for the entire duration of the rental. All other occupants will be family members, friends, other responsible adults over 21, or accompanied by a parent or legal guardian.
- You agree to be solely responsible for your actions and the actions of all family members, guests, and invitees (collectively, “Occupants”) present at the Property at any time during your stay, and to ensure that all Occupants understand and comply with the Terms. C. Good Neighbor Policy.
- To prevent theft of or damage to furnishings or your personal property, you agree to close and lock doors and windows when you are not present at the Property and upon check-out.
- You and other Occupants agree to conduct yourselves throughout your stay in a manner that is respectful of and not disruptive to neighbors, traffic flow, or the community and that will not prompt complaints to management from police, neighbors, or neighborhood or homeowner associations.
- You and other Occupants agree to abide by all applicable parking restrictions and limitations.
- No smoking is permitted at the Property (including porches, decks or outdoor areas) at any time.
- No pets of any kind are permitted at the Property except (1) as specifically authorized in your reservation, or (2) bona fide service animals we are required by law to allow.
- Events and commercial photography or filming are prohibited at the Property without express written permission. (If approved, additional conditions and fees may apply.)
- Use of the Property for any criminal activity is prohibited and may result in fines or prosecution. This prohibition extends to use of the Property’s Internet service, if any, for criminal activity, including but not limited to unlawful downloads of copyrighted material, including movies, music, software, or other material. Management will cooperate with any investigation of alleged criminal activity at the Property during your stay.
- Any failure by you or any other Occupants to comply with any of the terms above may result in a forfeiture of your rights to rent the Property, up to and including immediate eviction from the Property without refund. In addition you are responsible for, and you authorize us to bill your credit card on file for the full amount of, (1) any damage or loss that occurs at the Property during your stay; (2) a charge for violations of the pet policy, including for bringing more pets or different types of pets than specifically authorized; (3) an additional cleaning fee for violations of any of the guest policies above (other than the pet policy) or for excessive cleaning required by the acts or omissions of any Occupant during your stay; and (4) any fines issued by police, other government officials or agencies, utility providers, and/or homeowner associations for violation of any law, ordinance, or rule during your stay, and any damages (which may exceed the amount of fines) that result from the violation.
- If any unauthorized download of copyrighted material via the Property’s Internet service occurs during the period of your stay, you agree that management may share your contact information with the Internet service provider or any other party management reasonably believes has enforcement rights.
- Except as expressly provided in this Agreement, no refunds or compensation will be given if the property is unavailable for any reason outside the managing agents control, including but not limited to adverse weather conditions, natural disasters, mechanical failures, acts of government agencies, or utility outages.
- The managing agent advises guests to obtain appropriate travel insurance.
- If you purchased Trip Protection, you will receive a full refund for any nights of your reservation cancelled due to the documented death or serious illness of any guest or immediate family member, flight delays or cancellations, or access closures due to natural disasters or inclement weather. Trip Protection is not insurance and does not replace travel insurance.
- Early check-in or late check-out may be available; additional charges may apply. If you do not vacate by check-out time (or late check-out time as agreed by management, you authorize the managing agent to bill your credit card on file for a late departure fee of up to one night’s rental and management may remove all Occupants and their personal property from the Property.
- The Property is provided as is, and the managing agent is not responsible for the inoperability or unavailability of any amenities.
- You agree to contact us as soon as you notice any maintenance or housekeeping problem, or any potentially hazardous condition, at the Property, or if any incident occurs at the Property that is related to such a problem or condition.
- The managing agent will take reasonable and appropriate steps to remedy any reported problem as soon as practicable.
- The managing agents may enter the Property at your invitation to remedy any problem you report, at reasonable times and with reasonable notice to inspect, maintain, or repair the Property, and to address any situation that management reasonably deem an emergency that threatens persons or property.
- You acknowledge that if the Property has access to amenities that are shared with other properties, such as a shared pool, hot tub, parking lot, or fitness center, that the availability and condition of those amenities is outside Managements control.
- To the maximum event permitted by law, in no case shall the managing agent, now its affiliates, officers, directors, employees, agents, or owners, be liable for any indirect, incidental, consequential, special, or exemplary damages, or for any damages For death, personal or bodily injury, emotional distress, or damage to property, arising out of or in connection with your stay at the property.
- This limitation applies to all claims for damages whether based on a theory of warranty, contact, tort (including ordinary negligence), strict liability, or otherwise, even if the managing agent has been advised of the possibility of such damage and even if the limited remedy set forth herein is found to have failed of its essential purpose.
- You agree to hold harmless and indemnify the managing agent and Owner for all claims for property damage, personal injury, or monetary loss resulting from your actions or omissions, and the actions or omissions of other Occupants, during your stay.
- On rare occasions, due to ownership changes, properties being removed from rental use, or a need for extensive repairs or maintenance, the Property may not be available for rental on the dates of your reservation.
- In this unlikely event, the managing agent reserves the right to substitute a comparable property.
- If comparable accommodations are not available, you will have the option of (1) selecting from other available properties (in which case you are responsible for, or will receive the benefit of, any difference in cost) or (2) receiving a complete refund of your reservation payment.
- In the event of a substitution of rental properties, all Terms in this Agreement, plus any Unit-Specific Terms specific to the substituted property, shall apply to your stay in the substituted property.